AI and the day when people lose their jobs in the

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AI and the world: the day when people lose their jobs

on the outskirts of Mysore, the ancient capital in southern India, you can see a group of buildings surrounded by high walls and surveillance cameras through the city center where vehicles and pedestrians are constantly flowing. This is where Infosys, a large Indian IT service enterprise, is located

8000 jobs no longer exist

the main customers of Infosys technology are European and American multinational enterprises. The company has gradually expanded its customer service center outsourcing business by undertaking the systematic development of General PE with elongation at break of 90% ~ 950% (of which the elongation of linear low density polyethylene LLDPE is higher). However, it is here that the jobs equivalent to more than 8000 people in 2016 no longer exist. The reason is that the company has fully introduced artificial intelligence (AI)

foreign exchange traders in Japan's financial industry (November 6, 2013, Tokyo)

"we can't let you continue to do your current job." a 31 year old male employee wearing a T-shirt and jeans walked out the door of the company received such a notice from the leader at the end of 2016. After graduating from University, he entered the company and has been engaged in system fault monitoring. It is easy to operate, but now his work has been replaced by artificial intelligence, and he has no specific business to be responsible for. He said, "people need to work for several hours, and artificial intelligence can complete it in an instant. How can we compare with it?"

the company's customer service center business has been replaced by an artificial intelligence system that can recognize voice, and artificial intelligence is also involved in system development. While improving production efficiency, about 5% of the company's 190000 employees are no longer engaged in business

it is estimated that if artificial intelligence is popularized, more people will lose their jobs. The research results of Nomura comprehensive research institute in Japan and Oxford University in Britain also show that artificial intelligence can replace 49% of human work

artificial intelligence is not omnipotent

however, if we only focus on negative effects, we may not see the essence of things. In fact, artificial intelligence is not only taking away human jobs, but also creating new jobs. For example, there are more and more business needs such as those who need to modify artificial intelligence programs to meet customer needs and those who need to process data to facilitate artificial intelligence analysis. The above-mentioned male employees of Infosys technology also participated in the company's in-house artificial intelligence training. He said, "as long as I pass the examination, I won't lose my job. I can engage in new businesses related to artificial intelligence."

Jack Velasco, who has worked in the financial industry in New York for nearly 10 years, was dismissed in January this year. According to him, in recent years, the number of traders in the financial industry has decreased by 10-20%. Since around 2010, artificial intelligence has entered relevant industries, and many traders have resigned

although Velasco said that he was "deeply hit", it seems that he is no longer attached to the profession of trader. He said that fintech enterprises that integrate information technologies such as artificial intelligence with finance "have emerged one after another in New York.". He registered at the recruitment station specialized in serving emerging enterprises. The composite material is made of graphene interconnected batteries sandwiched between ceramic layers and after many interviews. He said he personally felt that "the number of jobs that can use financial knowledge is increasing", and said he wanted to try to join in the new jobs brought about by artificial intelligence

naturally, artificial intelligence is not omnipotent. Through the use of artificial intelligence, Wells Fargo life insurance reduced the number of 131 people who reviewed and issued medical insurance by about 30%. The company left the task of reviewing input information to artificial intelligence. However, a female employee said, "there will be artificial intelligence specific errors when reading the name of the disease, which need to be carefully checked manually."

it is said that about 10% of all cases examined by artificial intelligence have errors and need to be reviewed manually. It seems that more and more people are assisting artificial intelligence

in the 1980s, production automation led to the reduction of factory manufacturing departments. In the 1990s, the information technology revolution brought more convenient accounting and personnel management. On the other hand, system development, road service and other jobs came into being. Innovation always brings changes to society, and artificial intelligence is just one of them


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